Virginia Sexual & Domestic Violence Action Allianc logo

Join Us / Donate

Positions available

Hotline Crisis Services Specialist: Bilingual/Bi-cultural Advocate

Application deadline: September 23

The Virginia Sexual and Domestic Violence Action Alliance, Virginia’s statewide coalition addressing sexual and domestic violence, seeks to hire a part-time staff position to provide culturally competent crisis intervention services.

Duties and Responsibilities

This position prefers a bilingual/bicultural (Spanish/English) applicant who will respond to and document calls to the Virginia Family Violence and Sexual Assault Hotline; provide effective and timely services to Sexual and Domestic Violence Advocacy Agencies; conduct follow-ups calls with callers who identify domestic violence and sexual assault as primary issues; maintain and expand the hotline database of information and referrals for callers; develop and deliver resource materials to callers; document services provided to caller on a timely basis, and accomplish other activities related to the Statewide Hotline goals and objectives.

Training will be provided in the areas of: dynamics of domestic and sexual violence, crisis intervention, active listening, supportive counseling, risk assessment, safety planning, intersections of oppression and violence, legal advocacy, and resource identification/development. Limited statewide travel is required for training.

Position Requirements

  • Bilingual in Spanish/English preferred.
  • Experience as a volunteer, student intern, or staff in a Sexual Assault Crisis Center or Domestic Violence Program is preferred; however, extensive training will be offered for this position.
  • Solid organizational skills, computer literacy, and a basic knowledge of domestic violence and sexual assault and the work of Virginia Sexual and Domestic Violence Action Alliance.
  • Computer literacy is an important part of this job. The majority of documentation and forms will be digital/online. A working knowledge of current technology is preferred, specifically knowledge of databases and excel spreadsheets. Applicants with web design experience are also encouraged to apply.
  • Salary

    This position is an hourly non-exempt position that will be scheduled for 12-20 hours per week during the hours of 8am through 8pm, earning $14-$18 per hour.

    The Action Alliance is an Equal Opportunity Employer with a commitment to hiring and supporting a diverse staff. We strongly encourage people of diverse racial, gender and ethnic identities to apply.

    Submit cover letter and resume by September 23 to Carmen Williams at: or

    Carmen Williams

    Hotline Manager

    c/o Action Alliance

    5008 Monument Ave. Ste A

    Richmond, VA 23230

    ArrowIcon BloggerIcon AimIcon DeliciousIcon PaperIcon EtsyIcon FacebookIcon FilmStripIcon FlickrIcon CameraIcon LaunchIcon GooglePlus2Icon GooglePlusIcon HeartIcon InformationIcon InstagramIcon LastfmIcon FrontCameraIcon LinkedInIcon EmailIcon MoneyIcon ItunesIcon MyspaceIcon OpenTableIcon PayPalIcon PencilIcon PersonIcon PhotoIcon PicasaIcon PinterestIcon PodcastIcon RssIcon ShoppingCartIcon SoundCloudIcon StarIcon TableProjectIcon TheCityIcon TumblrIcon Twitter2Icon TwitterIcon TypepadIcon VideoIcon VimeoIcon WordPressIcon YelpIcon YoutubeIcon